Shock Absorber Pair for the 2020–2025 Ford Explorer

What 2020–2025 Explorer owners report about the suspension

Owners have filed 18 complaints with NHTSA, the US federal vehicle-safety regulator, that mention the shocks on the 2020–2025 Ford Explorer, and 81 filed under its suspension. Those 18, by model year, as of September 18, 2026:

• 2020 Explorer: 7 complaints
• 2021 Explorer: 4 complaints
• 2022 Explorer: 2 complaints
• 2023 Explorer: 3 complaints
• 2024 Explorer: 1 complaint
• 2025 Explorer: 1 complaint

NHTSA publishes complaints as owners wrote them and does not verify them, so read them as a pattern rather than a diagnosis.

A 2022 Explorer owner, NHTSA complaint 11726734: "With less than 33,000 miles, started to experience noise, like something was loose coming from the right rear when going over bumps. This is intermittent. Took to mechanic and there is leaking coming from the shocks. same issue as stated in NHTSA complaint ID11544167."

A 2023 Explorer owner, NHTSA complaint 11744038: "Premature leaking and failure on rear shocks absorbers. Premature failure could lead to handling issues and interference with driver assist handling, action control etc. Some say this is a know issue but not one that has prompted a recall"

Recalls that cover the shock absorber pair on the 2020–2025 Explorer

As of September 18, 2026, NHTSA lists no recall on the 2020–2025 Ford Explorer whose defect is in the shock absorber pair. If your car has a warning light or a symptom that a recall could explain, check the VIN at nhtsa.gov/recalls anyway — it takes a minute.

Which shock absorber pair a 2020–2025 Explorer takes

Shocks differ by drivetrain, by ride height, and by whether the trim carries an off-road or sport package. The 2020–2025 Ford Explorer came with several powertrains, among them 2.3L I4 Automatic 4WD and 3.0L V6 Automatic 4WD. That is why we ask for the VIN, or the year, engine and trim, and confirm the part against it before you pay rather than after it arrives.

What we source it from

10 shock absorber pairs from Bilstein, Gabriel, KYB, Monroe and Rancho, $134.99 to $199.99, with flat $30 shipping anywhere in the US. If a part we confirmed as a fit does not fit your vehicle, we cover the return and the replacement.