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How to order

You place the order, and a person checks it before you pay. We verify the parts against the exact year, make, model and engine you gave us, then send an invoice. Confirming that invoice is what forms the contract, so nothing is owed before somebody has looked at it.

The five steps

  1. Tell us the vehicle — year, make and model, or paste the VIN. The VIN is better because it identifies the engine, and the engine is usually what decides the part.

  2. Place the order for what you need. A part name is enough. So is a symptom: we would rather diagnose it with you than sell you the wrong thing quickly.

  3. We verify it. If the fitment is confirmed we say so. If it is supplier-asserted and not yet verified, we say that too — and if it does not fit, we cancel it rather than ship it.

  4. We send an invoice for the same total the order showed, with where and how to pay it.

  5. You confirm the invoice and pay it. A person checks the money arrived against the account, and then it ships.

If it is not on the site

That is the normal case, not a dead end. What is listed here is a few hundred lines out of a yard holding thousands, plus whatever we can bring in new — so a part missing from the catalogue is almost always one nobody has photographed yet rather than one we cannot get.

Send a picture of the old part, or tell us the vehicle and what it is doing, and we go and look. A photograph of the part on the car is worth more than a description: a casting number, a connector shape or the number of bolt holes identifies something that three paragraphs of text will not.

Why payment comes last

Because most wrong-part returns in this trade are not delivery mistakes. They are a catalogue confidently matching a part to a vehicle it does not fit, at two in the morning, with nobody in the loop.

Putting a person between your order and your money costs you a few hours. It removes the return, the second wait, and the labour bill for a car on a lift with the wrong part next to it.

If you already know the part number

Search it. We match on the number as printed, and on the same number with the dashes, spaces or leading zeros removed — 04465-02220 and 0446502220 find the same part.

We also hold interchange numbers, so a competitor's number or an OEM number usually resolves to what we stock.

Still not sure? Tell us the vehicle and we will answer it.